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Unified Messaging

Unified Messaging is a UC-integrated messaging solution that provides sophisticated yet easy-to-use call handling features such as auto attendant and message management of voice mail, fax, and email.

With Mitel’s unified messaging solutions you can simplify you messaging system, enabling your employees to respond faster. All voice mail boxes are managed from a single interface on a single system. Furthermore your business can benefit from a boost in user productivity and client responsiveness through flexible message management and access capabilities.

Mitel provides businesses with auto attendant and simplified message management capabilities via three unified messaging solutions:


Mitel MiVoice Embedded Messaging

Mitel’s MiVoice unified communication platforms offer entry-level embedded voicemail solutions that provide  cost-effective voice & unified messaging solution for under 748 users

Mitel MiCollab-Unified Messaging

For more size and sophistication, Mitel’s MiCollab solution offers unified messaging capabilities for businesses with 2750 users or less. MiCollab Unified Messaging is available on both physical and virtual deployments and offers a full-featured and flexible unified messaging solution with a low total cost of ownership to satisfy the diverse needs of your entire user population.

Mitel NuPoint Unified Messaging

Mitel’s NuPoint unified messaging solution is a highly scalable, robust, and sophisticated messaging solution, scaling up to 120,000 users, and offers unique deployment integrations, such as Hospitality, and is available for   physical or virtual deployments.


Mitel MiCollab

Mitel MiCollab combines collaboration, mobility, and messaging into a single solution that empowers people to collaborate more easily and effectively, no matter where they are, how they work and what device they use.

MiVoice Embedded Messaging

Embedded within Mitel’s MiVoice Office and MiVoice Business unified communications platforms is a cost-effective unified messaging solution designed to be simple to deploy and simple to use.

MiCollab Virtual NuPoint Unified Messaging

This robust, highly scalable solution for the virtual environment simplifies messaging by unifying voice mail, email and faxes in one location.

Mitel NuPoint Unified Messaging

With Mitel NuPoint Unified Messaging, businesses can enable users to manage their voice mail, email, and fax messages from their PCs or telephones and enhance customer service with a sophisticated speech auto-attendant including call routing capabilities.

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